Returns & Privacy


Herbstrong will not accept any exchanges on products purchased due to health regulations. If the product purchased is defective or you feel is not as advertised, please email us at help@herbstrong.com prior to returning the products and we will do our best to resolve the situation.

In the event your goods have been damaged in transit, please email us at help@herbstrong.com and we will do our best to resolve the issue. We all know the post man can be quite rough!! We want to see you getting Herbstrong ASAP!

Herbstrong holds your privacy as a top priority and therefore will not share your information with any third parties. Your information is stored behind a 'firewall' to prevent breaches of privacy. Credit card details are processed via a secure browser. We do not store your credit card details.