Returns & Privacy

Please email with any specific questions. We do not exchange product unless the package has never been opened and is returned to sender - at that point your payment will be credited and you may re-order.

Please contact if there is a question about refunding. Also see FAQs page. We do not guarantee specific results, only the high quality of the product.

In the event your goods have been damaged in transit, please email us at and we will do our best to resolve the issue. We all know the post man can be quite rough!! We want to see you getting Herbstrong ASAP!

Herbstrong holds your privacy as a top priority and therefore will not share your information with any third parties. Your information is stored behind a 'firewall' to prevent breaches of privacy. Credit card details are processed via a secure browser. We do not store your credit card details.