Frequently Asked Questions


Does Herbstrong Hemp Extract Have CBD in it? (YES)

Is there THC in Herbstrong products? (NO)

Will Herbstrong oils get me high?

What is "Full Spectrum" Hemp?

How do I take Hemp Oil?

How quickly should I start seeing results from taking Full Spectrum Hemp oil?

The Color / Taste is different in this bottle ....

Product Ingredients

Recovery Drops Ingredients?

1000mg Topical Cream Ingredients?

What is the shelf life of Hemp Oil?

Using Herbstrong products

Vape Battery and Vape Cartridge Instructions

Recovery Drops Suggested Dose?

Topical Recovery Cream Use

Shipping/ Tracking

Where Does Herbstrong Ship?

What About Free Shipping?

Shipping Carriers

Tracking My Herbstrong Order Progress

Where is my order?

Trouble with Delivery - File A Claim with USPS

Damaged or Missing Items

Refund Policy

Refunds/ Returns?

Is There A Guarantee Herbstrong Will Work For Me?


Sweetman Enterprises on your Credit Card Statement

Credit/Debit Card is not Processing

Discounts & Codes

Does Herbstrong Offer Veteran Discounts?

Does Herbstrong Offer Emergency Service Personnel?

Promotional Codes

Orders & Billing

What If My Order isn't Accurate?

What If An Item Arrived Damaged?



Basic Contact Information

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